Motor Traffic Department Expands Services and Introduces Appointment System
Sri Lanka’s Department of Motor Traffic (DMT) has expanded its services to improve public access and reduce delays, Commissioner General of Motor Traffic Retired Air Vice Marshal Thushara Fernando has announced.
Under the new arrangements, customers seeking one-day services must book an appointment before visiting the department.
The appointment requirement applies to services including new vehicle registrations, vehicle ownership transfers, driving licence matters and technical issue resolution.
Appointments can be made by contacting the following district offices:
Colombo: 011 2 117 116
Gampaha: 033 2 117 116
Kurunegala: 037 2 117 116
Hambantota: 047 2 117 116
Anuradhapura: 025 2 117 116
Jaffna: 021 2 117 116
However, these district offices handle only new motorcycle registrations.
Customers can also reserve appointments through the DMT's official online booking portal:
Meanwhile, appointments are not required for general services.
The department has also expanded its general services beyond the DMT Head Office in Narahenpita. Customers can now submit vehicle ownership transfer documents at district offices operating within District and Divisional Secretariats.
The DMT said the changes aim to make its services more accessible and provide the public with a faster and more convenient experience.
More updates to come on AusNewsLanka.
Source : Daily Mirror News
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